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Mission and values
Our mission
To be a bank for people: utilise our financial capabilities and expertise to the benefit of our employees, customers, shareholders and the entire society.
Our values
Customers are our main asset
- We are a reliable partner for our customers, we build our relationships with them on respect and trust, and always stay true to our commitments
- We care for our customers and only offer them genuinely beneficial products and services
- We always find ways to address our customers’ needs, go beyond formal duties and constantly develop, drawing from the feedback about us and our services
We are one team
- The company’s interests and goals are above individual ambitions
- Cooperation and mutual aid enable us to achieve our goals
- Our relationships are built on the principles of openness and respect to our colleagues’ professional expertise and opinion
We value
- Sincerity
- Integrity
- Commitment